It is our responsibility to be transparent about how your personal information is collected, used, and protected. Read this privacy policy to know exactly where you stand.
V88 Baji ("v88", "we", "us") places the highest priority on protecting its members' privacy. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which it is used, how long it is retained, and how we keep it secure.
By using the v88 website or app, you are considered to have read and accepted this Privacy Policy. This policy is written in Bangla so our Bangladeshi members can easily understand it.
Your Rights: Under this policy, you may view, correct, or request deletion of your stored data. For more details, Section 8 View.
V88 collects various types of information to provide its services. Details are outlined below:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name, mobile number | At Registration | Account Creation & Communication |
| Date of Birth | At Registration | Age Verification (18+) |
| National ID Number | During KYC Verification | Identity Verification |
| Address | During KYC Verification | Regulatory Compliance |
| Mobile Banking Number | At the Time of Payment | Transaction Processing |
| Support Messages | Chat/Email Hours | Troubleshooting |
Some information is collected automatically while you use the platform:
This information is used to maintain platform security, prevent fraud, and improve the overall user experience.
Certain information may be collected from payment gateways or identity verification services. This data is used solely for its intended purpose, and the third party's own privacy policy applies.
V88 uses collected data solely for specific, legitimate purposes. The key uses are listed below:
Your information is used to create, verify, and maintain your account, as well as for login security and password resets.
Financial information is used to securely process deposits and withdrawals and to maintain transaction records.
Device and IP information is used to prevent unauthorized account access, the creation of multiple accounts, and bonus abuse.
Support tickets and chat history are analyzed to improve service quality and help resolve your issues faster.
Certain data must be retained by law to comply with Anti-Money Laundering (AML) and KYC regulations.
We analyze your preferred sports and betting patterns to deliver relevant offers and promotions.
Marketing Communications: You can opt out of promotional SMS or notifications at registration or at any time through your account settings.
V88 never sells your personal data. However, limited information may be shared in the following specific circumstances:
Financial information necessary to process transactions with bKash, Nagad, Rocket, and banks is shared with those providers. This information is used solely to complete the transaction.
During the KYC process, your ID information may be shared with approved verification providers. These providers comply with international data protection standards.
Providing information in response to a valid court order or lawful request from a law enforcement agency is a legal obligation. Only the specific information requested will be disclosed.
Service providers for hosting, analytics, and security may process your data on a limited basis. All such partners operate under strict confidentiality agreements.
Please Note: v88 never sells or transfers your information to any marketing company, data broker, or advertiser.
The v88 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.
V88 does not retain data longer than necessary. Retention periods are determined by the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Regulations |
| Betting History | While account is active + 2 years | Dispute Resolution |
| Support Messages | 2 years | Service Improvement |
| Cookies & Log Data | Up to 13 months | Security Monitoring |
Once the retention period ends, data is securely deleted or permanently anonymized.
V88 uses industry-standard security measures to protect your information. Our technical and organizational safeguards include:
All data transmissions are secured with 256-bit TLS encryption, making them unreadable to third parties.
Data is stored in secure data centers and undergoes regular security audits.
Only authorized personnel can access specific data. Every access is logged.
Our automated system detects suspicious activity and takes immediate action.
Data Breach: In the event of a data breach, affected members will be notified within 72 hours and immediate action will be taken.
V88's services are strictly for users aged 18 and above. We never knowingly collect data from anyone under 18.
If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed. Parents or guardians with concerns may contact us at support@v88-baji.com.
As a v88 member, you have the following rights over your own data:
You can view what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may object to the use of your data for specific purposes.
You can request a download of your data in a standard, portable format.
You may withdraw consent for marketing communications or optional data collection at any time.
How to Exercise Your Rights: To exercise these rights, email us at support@v88-baji.com. We will respond within 30 days. Some requests may not be fully fulfilled due to legal obligations, in which case we will explain why.
V88 may update this Privacy Policy from time to time. For significant changes, we will:
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions or concerns regarding our privacy policy:
We respect your privacy — not just in words, but in practice.
Your personal information is never sold, rented, or shared with any third party. Not ever.
We use the same 256-bit TLS encryption trusted by banks and the military.
View, correct, or request deletion of your data at any time — entirely on your terms.
Everything is explained in plain Bangla instead of complex legal language, so you can truly understand what's going on.
Once legal retention obligations have expired, data is automatically deleted. No unnecessary information is kept.
In the event of any security incident, affected members will be notified directly within 72 hours.